package not received for about 5 months after order.

Asked by Vicky | 1/20/2021 6:44:21 AM

Hello,
I ordered my package from Aliexpress and was shipped on 3rd August. The last update which happened on 12 January 2020 concerning the package was EDI received but was dated 12August 2020.
Its been close to 5months since my order with no reasonable explanation why I'm yet to receive my order...
Please I would love to know what becomes of my order?
What is the cause of this much delay?
And if I will eventually receive it?.
Thank you.
RB995355536SG is my track number

Track Your Package

3 Answer(s)

Daisy 1/21/2021 6:46:24 AM

Hi Vicky,

It's stuck in Singapore. You need to contact the seller to reflect the problem and get a solution as soon as possible.

Vicky 1/22/2021 2:23:09 AM

Thank you Daisy.
By stuck, you mean it can never get to me?...
RB995355536SG.
I'm looking at the best way to solve this problem.

Daisy 1/24/2021 6:07:25 PM

Hi Vicky,

It's not normal for it stuck for so long time, it may be lost.

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!