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package satus delivered but never received

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Package tracking number is AG015185249CN. First, the tracking information hasn't been updated until now, and now it shows that it was delivered 3 days ago, but it was not. The address I gave is right, and it was impossible to mistake it because I gave the phone number and the name of the company, which is a distinct building. Please contact your courier who performed the last delivery, as the items are expensive and I have waited for them for a long time!

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1 Answer(s)

user
Hi Aliia Tugambaeva,

It was delivered to NEW CASTLE, DE 19720 on March 22. If you don't receive it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AG015185249CN
Package status: Delivered (4 Days)
Country: China -> United States
2023-03-22 14:04 NEW CASTLE, DE 19720, COMPLETED
2023-03-22 09:10 NEW CASTLE, DE 19720, EXPRESS SHIPMENTS ARRIVE AT THE PROCESSING CENTER
2023-03-22 07:56 NEW CASTLE, DE 19720, DROP-OFF
2023-03-22 05:56 NEW CASTLE, DE 19720, EXPRESS SHIPMENTS ARRIVE AT THE PROCESSING CENTER
2023-03-22 05:48 WILMINGTON DE DISTRIBUTION CENTER
2023-03-22 05:31 WILMINGTON DE DISTRIBUTION CENTER
2023-03-22 01:18 PHILADELPHIA PA NETWORK DISTRIBUTION CENTER, THE SHIPMENT LEAVES THE PROCESSING CENTER
2023-03-21 23:47 WILMINGTON DE DISTRIBUTION CENTER, THE SHIPMENT ARRIVES AT THE PROCESSING CENTER
2023-03-21 21:29 PHILADELPHIA PA NETWORK DISTRIBUTION CENTER, THE SHIPMENT LEAVES THE PROCESSING CENTER
2023-03-21 20:26 PHILADELPHIA PA NETWORK DISTRIBUTION CENTER, THE SHIPMENT ARRIVES AT THE PROCESSING CENTER
2023-03-21 19:26 PHILADELPHIA PA NETWORK DISTRIBUTION CENTER, THE SHIPMENT ARRIVES AT THE PROCESSING CENTER
2023-03-18 18:16 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-03-18 18:13 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-03-18 17:32 Dongguan City, leave [Dongguan International Company Direct International Business Department], the next stop【Guangshang Center】
2023-03-18 17:19 Dongguan City, [Dongguan International Company Direct International Business Department] has been received

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