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package shipped from dgewise.com

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I have a package sitting at China post for 11 days now. My Question is this. is there a real package or is this some kind of scam by the selling company above.? tracking number is AG317172422CN. I believe this is some type of Fraud committed by the selling agent. How would I file a claim against said company. Any assistance you could lend will be appreciated. Thank you!

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