customer in xuzhou, China did not receive package I shipped from US

Asked by Annette Poindexter | 12/4/2016 5:06:09 PM

I shipped a package from US on August 22nd and customer has not received yet. Can you help me locate this package? The tracking number is UC002684170US
It shipped from my post office in Osprey, FL. USA
Please help me find this package or tell me what to do next. Thank you, Annette Poindexter

1 Answer(s)

Sally 12/6/2016 5:49:05 PM

Hi Annette,

You'd better contact USPS in your country to ask what happened to it. Tracking details seem to be not available expect the following information:
2016-08-22 17:06,Departed Post Office, OSPREY
2016-08-22 09:35,Acceptance, OSPREY,FL,34229

In most cases, it should be reached within three months. It may be lost on the way if the customer still couldn't receive it.

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