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Customer Complaint No Latest Update of Parcel

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Hi there,
Would like to know the latest status of this parcel no: UJ643172843CN, it has been shipped out on last month (Oct) via China Post, please refer to system for more details. Unfortunately, the customer complaint that it still not yet arrived & didn’t get any latest status updates since 17 Oct 2020. Kindly verify this issue and get back to me ASAP. Thank you!

1 Answer(s)

Hi Javis Gu,

It arrived in Santiago on October 17. It should be stuck in Chile due to some reason. You'd better contact China Post directly by calling 11185 to reflect the problem and get a solution if it couldn't be delivered in time.

Number: UJ643172843CN
Package status: In transit
Country: China -> Chile
2020-10-17 08:50, Santiago, arrive at the sending ground
2020-10-16 21:56, Airlines start shipping
2020-10-16 21:56, Airlines start shipping
2020-10-15 23:51, Airlines start shipping
2020-10-15 23:51, Airlines start shipping
2020-10-10 20:05, Airlines start shipping
2020-10-10 20:05, Airlines start shipping
2020-10-06 15:09, Shanghai, has been handed over to the carrier transport
2020-10-06 15:09, Shanghai, has been handed over to the carrier transport
2020-10-05 17:26, Shanghai, to shanghai exchange station (transit)
2020-10-05 14:14, Suzhou City, Leave Suzhou Transit Center, next stop Shanghai Exchange Station (transit)
2020-10-03 16:27, Suzhou City, Suzhou International Processing Center has been exported directly
2020-10-03 11:53, Taizhou City, planned to be transported by airline
2020-10-03 00:05, Suzhou City, arrive at Suzhou Transit Center (transit)
2020-10-02 20:51, Taizhou City, leave the Taizhou Auxiliary Post District Central Bureau, the next stop (Suzhou Transit Center)
2020-10-01 14:15, Taizhou City, arrive at the Taizhou Auxiliary Post District Central Bureau
2020-10-01 12:56, Taizhou City, leave taizhou bulk mail collection center, next stop Suzhou International
2020-10-01 10:20, Taizhou City, "Taizhou bulk mail delivery center" has been received and sent

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