Can I Request Copy of Duties in China on Package Shipped From US

Asked by Maria McCrackin | 1/31/2017 11:19:33 AM

I sent a USPS Priority package to China on Dec. 20, 2016. The customer claimed they never received it and filed a claim with PayPal. Three days later I received confirmation of delivery. The customer is not responding to my emails or to PayPal and is trying to keep the items and the money.

I need something with a signature to prove delivery to the customer. Is it possible to get a copy of the custom's form signed by the recepient?

Tracking number CF221777572US

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1 Answer(s)

Daisy 1/31/2017 11:13:23 PM

I think you can provide tracking result from USPS as a proof to show the customer has received it. The tracking result can be found from USPS official website.

Tracking details:
2017-01-20 12:45
CHINA, Delivered, Your item was delivered in CHINA at 12:45 pm on January 20, 2017.

2016-12-26 14:51
CHINA, Processed Through Facility

2016-12-25 16:50
CHINA, BEIJING, Departed

2016-12-24 11:32
UNITED STATES, SAN FRANCISCO, Departed

2016-12-24 07:11
UNITED STATES, SAN FRANCISCO, Arrived

2016-12-23 21:42
ISC SAN FRANCISCO (USPS), Processed Through Facility

2016-12-23 21:41
ISC SAN FRANCISCO (USPS), Arrived at Facility

2016-12-23 07:19
In Transit to Destination

2016-12-21 19:19
KENT, WA 98032, Departed USPS Origin Facility

2016-12-21 19:18
KENT, WA 98032, Arrived at USPS Origin Facility

2016-12-20 15:22
SEATTLE, WA 98119, Departed Post Office

2016-12-20 15:08
SEATTLE, WA 98119, Picked Up

2016-12-20 00:00
Pre-Shipment Info Sent to USPS, USPS Awaiting Item

There are also tracking information showing it has been got by the recipient in many China Post tracking systems:

2017-01-20 12:45
Beijing Niujie post delivery office Yong'an Road branch of the regional vote, has been voted

2017-01-19 14:29
Beijing Exchange Bureau, import each other (internal transit)

2017-01-18 14:57
Exchange Bureau in Beijing, has imported opening

2016-12-27 10:20
Beijing Exchange Bureau, import each other (internal transit)

2016-12-26 14:51
Exchange Bureau in Beijing, has imported opening

2016-12-23 22:15
In San Francisco, has been exported

2016-12-23 21:42
San Francisco, from

2016-12-23 21:41
United States San Francisco, reaching Exchange Bureau

2016-12-21 19:18
United States, has received send

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