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Item shipped back

Asked by Kay | 8/11/2019 9:13:21 AM

Hi, I've ordered a small package (a jumpsuit) on Aliexpress and it was detained at customs then shipped back to the seller. I'd like to know for what reason? And how can I track it now in real time? I want it to be shipped to be before it arrives back in China....please help. Thank you

You may get the answer from following articles:

Why can't I track my China Post package?

1 Answer(s)

Daisy 8/11/2019 7:30:03 PM

Hi Kay,

I need the tracking number to check it for you. You can open a dispute on AliExpress to get refund or contact the seller to give you a solution if you couldn't get it before the delivery deadline.

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