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Package stuck at Liege - Linehaul since 25-12-2020

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Hi,
I ordered a package at Aliexpress on 15-12-2020. It was devided in 2 differtent packages. 1 I received on 28-12-2020. The other is still not in yet :(. Tracking shows it's in Liege - Linehaul since 25-12-2020. I did read somewhere it's like customs, but customs can't hold a package for more than 30 days not?
Can you support me in this?
If you need more info please let me know.

Regards Tim

1 Answer(s)

Hi Tim,

Sorry, we could only help you check where the package is and couldn't deal with it. If you couldn't receive it in time, contact the seller to give you a solution. As far as I see, most of the packages usually stuck in Liege for 40 days.

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