Package Stuck At "Suzhou International Exchange Bureau"?

Asked by Anonymous | 7/1/2020 8:31:50 PM

It has been almost 2 months since the tracking number for "UC949614233YP" had last updated while I'm thinking of filing an "Item Not Received" claim due to the protection is ending in a week from now since it still didn't even get "Hand Over To Airline" as there was no status update that showed it even did because it possibly is being lost in transit?

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1 Answer(s)

Daisy 7/3/2020 7:34:25 PM

Hi Anonymous,

It's not normal that it's still stuck in Suzhou now. As it's sent by YANWEN Express, you'd better contact the seller to give you a solution as soon as possible.

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