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Package CJ492100167US stuck at Guangzhou International Exchange Bureau 3 weeks

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My package CJ492100167US has been stuck at the Guangzhou International Exchange Bureau for over nearly three weeks now, the message it get is "the processing center is closed". Is this due to Covid restrictions and if so do we know when it will re-open? Or, do I need to have the recipient fill out custom forms to claim it? This is a gift, not a commercial package, thanks!

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Package CJ492100167US stuck at Guangzhou International Exchange Bureau 3 weeks (0 reply)

My package CJ492100167US has been stuck at the Guangzhou International Exchange Bureau for over nearly three weeks now, the message it get is "the processing center is closed". Is this due to Covid restrictions and if so do we know when it will re-open? Or, do I need to have the recipient fill out custom forms to claim it? This is a gift, not a commercial package, thanks!

Package stuck at Guangzhou International Exchange Bureau for 2 weeks (7 replies)

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package Export Swap Bureau remained for weeeks (1 reply)

no update for weeks, need this package asap. please where is it, it shouldnt take this long to resolve the issue. I am urging you to fix this shipment asap pleasee. seller telling me shipment is being sent back due to rejection but why is it taking so long. It should have been sent and reshipped by now. Please anyone help
CY014878408CN

Updates
2023-04-25 16:29 Guangzhou City, Export Swap Bureau remained
2023-04-25 16:13 Guangzhou, Leave [Guangzhou International Exchange Station], next stop【Guangzhou International Exchange Bureau】
2023-04-25 16:09 Guangzhou City, 【Guangzhou International Exchange Station】Return
2023-04-09 13:55 Guangzhou City, 【Guangzhou International Exchange Bureau】 has been exported to direct seal
2023-04-09 13:53 Guangzhou City, Export Customs/Release
2023-04-09 09:04 Guangzhou City, sent to export customs
2023-04-08 20:37 Guangzhou, Arrive at 【Guangzhou International Exchange Bureau】
2023-04-08 17:16 Guangzhou, Leave [Guangzhou South Station Road Post Office], next stop【Guangzhou International】
2023-04-08 11:48 Guangzhou,【Zhanan South Road Post Office】 has been received

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