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package stuck at the sorting center

Asked by Lisa | 6/8/2021 4:44:33 AM

The latest update says package arrived on May 4 and hasnt left the sorting center. What should I expect to happen? Any and all info you can receive would be greatly appreciated
Tracking #US113664678CN

3 Answer(s)

Daisy 6/9/2021 12:10:54 AM

Hi Lisa,

It has been stuck at the US second processing center since May 4. To my experience, if it couldn't be delivered within ten days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You'd better contact the seller to reflect the problem and get a solution as soon as possible.

Lisa 6/9/2021 2:49:55 AM

Ok I've been in contact with the seller they've cooperated with me. Is there anyway to confirm it's still at the sorting center? And what is wrong with it? The seller hadnt received it back either. Tracking #

Lisa 6/9/2021 3:30:40 AM

Ok and how do we fix an address if that's the problem? I really think im just going file a claim for a refund.
Thank you for your help

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