Package Stuck for 3 Months?

Asked by Caleb | 4/13/2020 11:07:54 AM

My package has said it is being processed in the Hangzhou facility for 3 months now with no update or change. The tracking number is EB711969470CN. What should I do?

Track Your Package

2 Answer(s)

Daisy 4/14/2020 7:43:16 PM

Hi Caleb,

It seems that it's lost in Hangzhou and never leave China. You need to contact the seller as soon as possible to give you a solution (refund you or send it again to you).

Taytay 5/26/2020 6:36:20 AM

I have a package coming to the US from Singapore. My package hasnt moved since 05/04/2020. I was wondering why. And if i can change my package to a faster delivery service. The tracking number is LF047433565SG. The last update said handed to HK / Hand over to airline

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!