China Post: 86 10 11185 EMS: 86 10 11183

Package Stuck for 3 Months?


My package has said it is being processed in the Hangzhou facility for 3 months now with no update or change. The tracking number is EB711969470CN. What should I do?

2 Answer(s)

Hi Caleb,

It seems that it's lost in Hangzhou and never leave China. You need to contact the seller as soon as possible to give you a solution (refund you or send it again to you).
I have a package coming to the US from Singapore. My package hasnt moved since 05/04/2020. I was wondering why. And if i can change my package to a faster delivery service. The tracking number is LF047433565SG. The last update said handed to HK / Hand over to airline

Related Questions

Stuck for 2 months (3 replies)

Dear Sir or Madam,

My order, under tracking number - LE407998074CN is stuck at Guangzhou for two months.
Please check why, because this is my second package that got stuck.
Thank you for your replay and have a nice day,

My package has been stuck in EME for over 2 months now, please help! (1 reply)

Tracking no. RN670911243GB- I have sent out my package to China 3 months ago and it has been stuck in customs for over 2 months ago. I am not sure what is going on? The company I've sent this to has told me the tax has been paid out so still don't understand why it is still in customs. please help and advise me on what to do?

Package Still Stuck...over 2 months now. (5 replies)

My package with tracking number LY109322487CN has been stuck at "processing" for months now. I need to know if I will be receiving this or not, as it was a fairly expensive purchase and I need to know if I need to re-purchase it from a local seller as I needed this item months ago. Please let me know if I should give up

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!