Package stuck for more than 1 month

Asked by Yi | 4/22/2020 11:00:53 PM

Hi Daisy,
My package LY010122162CN and LW584214806CN were stuck in China for more than one months. Do you know when I should expect the package?

Thanks a lot!

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5 Answer(s)

Daisy 4/23/2020 12:27:42 AM

Hi Yi,

They were delivered to air transport on March 18 March 15 seperately and take about 7-10 days to leave China. You can not know the exact situation when they are in the middle locations. It usually takes about another 15-40 days (after theyleft China) to reach and there will be further update when they arrive. Please wait for more days to see.

Lisa hoch 5/18/2020 4:09:10 AM

My package has been stuck since April 9th. It was supposed to be delivered by May 12th. Can you let me know where it is or if it Is lost?

Daisy 5/18/2020 9:12:28 PM

Hi Lisa hoch,

It's still stuck in Shenzhen now. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Robert Diomedes 8/12/2020 7:11:05 AM

why is my parcel stuck in Los Angeles that came from China? I have been waiting for delivery over a month now. It was stuck in China. Now stuck in Los Angeles California USA

Daisy 8/12/2020 10:34:12 PM

Hi Robert Diomedes,

When it arrives in the US, it's delivered by USPS. You need to contact USPS to ask when they could deliver it to you.

Number: LY363350920CN
Package status: In transit
Country: China -> United States
2020-08-03 08:37, ISC LOS ANGELES CA (USPS), Processed Through Facility -> Your item has been processed through our facility in ISC LOS ANGELES CA (USPS) at 8:37 am on August 3, 2020.
2020-07-26 14:27, Origin Post is Preparing Shipment
2020-07-26 14:27, CHINA, XI'AN EMS, Processed Through Facility
2020-07-26 08:48, CHINA, XI'AN, Processed Through Facility
2020-07-25 15:03, CHINA, Acceptance

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