Package Stuck in ChangChun waiting for Customs Duty not contacted recipient

Asked by JOHN RICE | 5/12/2023 6:59:36 AM

Parcel is stuck in Changchun Customs waiting for Duty to be paid but have made no contact with recipient, WHAT TO DO as the parcel is a gift and not very expensive duty may only Y1000

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1 Answer(s)

Daisy | 5/15/2023 2:11:36 AM Reply

Hi JOHN RICE,

You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

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