Package stuck in Dongguan

Asked by Evgeniya | 9/23/2021 12:47:21 PM

Could you, please, check my package RV576767309CN. Is it lost or do I just have to wait? The delivering time is 56 days already.
Thank you.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 9/25/2021 10:25:30 PM Reply

Hi Evgeniya,

It was handed over to the carrier transport on July 30 and takes about 30-60 days to have update showing it arrives in Canada after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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