Package stuck in Shanghai?

Asked by the_doctor46 | 1/4/2021 1:33:32 AM

Hi, my package of reference number RY271972676GB was meant to reach Italy, after having been posted from the UK. An error however meant that it was sent to China, where it has been for the past few weeks. It's since the 3rd of December I don't get any updates anymore. Has it left China, or is it lost?

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3 Answer(s)

Daisy 1/4/2021 7:07:36 AM

Hi the_doctor46,

It has left China. There should be another tracking number to track it. RY271972676GB only works from UK to China.

the_doctor46 1/4/2021 7:13:19 AM

Hi Daisy, thank you for your reply. Is there a way to find this new tracking number? I have been supplied, or can't find anything on the tracking website.

Daisy 1/4/2021 8:21:06 PM

Hi the_doctor46,

You'd better contact Royal Mail to check it for you.

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