Package Tracking Not Updating

Asked by Marc Chong | 4/9/2020 10:26:33 PM

My package has the following tracking number: EB715891016CN. There has been no updates for the past week. Can you please check the status of this shipment? Thank you.

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1 Answer(s)

Daisy 4/10/2020 7:54:26 AM

Hi Marc Chong,

It was delivered to air transport on April 3 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 15-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see.

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