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Packages are stuck

Asked by RotarDaniel | 5/1/2020 6:26:37 AM

I have multiple packages that are stuck in Shanghai
when will i receive them? I have no new updates since the beginning of March.

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3 Answer(s)

Daisy 5/3/2020 11:35:15 PM

Hi RotarDaniel,

These package are all stuck in China now. Due to the coronavirus, packages are processed slowly and there is no flight to Romania which makes it delayed. Please wait for more days to get update. If you couldn't receive them within the promised time, contact the seller to give you a solution in time.

RotarDaniel 5/4/2020 12:19:33 AM

Sellers are telling me to wait and they can not do anything in this cause, can you help me somehow ?

Bernard Zarnegin 7/2/2020 2:49:13 AM

Dear China Post Team

I've sent a package from Switzerland to China: CE273792195CH

The package is still with customs after 6 Months....

I've refunded the buyer and need the package to come back please.

What can I do?

Thank You

Bernard, Switzerland

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