Hi Khushpreet Kaur,

If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT130819437CN
Package status: Successfully received (18 days)
Country: China -> Canada
2023-11-24 15:59 Manitoba Winnipeg R2K3X6, Delivered CA Manitoba
2023-11-24 13:24 Manitoba Winnipeg R2K3X6, Delivery CA Manitoba
2023-11-23 20:43 Winnipeg, Shipment Arrival Processing Center [CA Manitoba Winnipeg]
2023-11-22 18:46 Manitoba, Shipment Departure from the Processing Center [CA Manitoba Manitoba]
2023-11-21 22:41 Manitoba, Destination Transfer【Manitoba】
2023-11-19 19:30 Manitoba, CA Manitoba Manitoba
2023-11-17 21:19 YTO DISTRIBUTION CENTER, shipments leave the processing center [CA Manitoba]
2023-11-16 06:52 YTO DISTRIBUTION CENTER, CA Manitoba
2023-11-14 19:34 CA, Destination Country Customs Clearance Completed [CA]
2023-11-12 19:57 YTO International Airport, arrive【YTO International Airport】
2023-11-10 15:40 HK International Airport, depart【HK International Airport】
2023-11-08 12:44 Hong Kong, Shipment Arrival Processing Center [Hong Kong]
2023-11-07 16:21 Dongguan City, Express Departure Processing Center [Dongguan City]
2023-11-07 15:18 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-11-07 14:38 Dongguan City, the mail leaves the International Business Department directly under the Dongguan International Company and is being sent to the Guangshang Center
2023-11-07 14:38 Dongguan City, the mail has been sorted in the [International Business Department directly under Dongguan International Company] and is ready to be sent
2023-11-07 12:48 Dongguan City, China Post has received mail