Hi Cheryl,

Tracking information shows it's waiting for the receiver in China to pick up now. You'd better let the receiver call China Post service number 11183 to check how to get it in time.

Number: RC609837588SG
Package status: Pick up
Country: Singapore -> China
Destination:
2025-04-12 08:21 Wuhan City, leaving the [Wulidun Investment Department, Hanyang, Wuhan City] by email, and is being sent to [Wulidian Village Investment Department, Hanyang, Wuhan City]
2025-04-12 08:20 Wuhan City, the email has been sorted at [Wulidun Investment Department, Hanyang, Wuhan City] and is ready to be sent
2025-04-12 08:15 Wuhan City, email arrived [Wulidun Investment Department, Hanyang, Wuhan City]
2025-04-11 18:26 Wuhan City, emails left [Hubei Wuhan International Exchange Bureau] and are being sent to the next stop
2025-04-10 00:32 Wuhan City, email arrived [Hubei Wuhan International Exchange Bureau]
2025-04-10 00:02 Wuhan City, emails left [Wuhan Postal District Central Bureau Air Mail Processing Center] and are being sent to the next station
2025-04-09 23:55 Wuhan City, email arrival [Wuhan Postal District Central Bureau Air Mail Processing Center]
2025-04-09 11:12 Wuhan City, the email arrived at [Wuhan City] and was ready to send to [Wuhan Postal District Central Bureau Air Mail Processing Center]
2025-04-09 09:43 Guangzhou City, the email has been taken from [Guangzhou City] to [Wuhan City]
2025-04-09 00:46 Guangzhou City, the email left [Guangzhou Aviation Center] and was sent to the terminal for security inspection
2025-04-08 16:22 Guangzhou City, email arrived at [Guangzhou Aviation Center]
2025-04-08 13:43 Guangzhou City, emails left [Guangzhou International Exchange Bureau] and are being sent to the next station
2025-04-08 13:43 Guangzhou City, email arrived [Guangzhou International Exchange Bureau]
2025-04-07 14:46 Guangzhou City, Import Exchange Bureau retains
2025-04-05 12:36 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
Origin:
2025-04-12 07:19 Receive item at delivery office (Country: CN)
2025-04-11 14:45 Released from Custom
2025-04-10 09:54 Present to Import Customs
2025-04-07 14:46 Hold item at office of exchange (Country: CN)
2025-04-07 14:46 Arrival at Processing Center (Country code: CN)
2025-04-07 14:46 Hold item at office of exchange (Country: CN)
2025-04-07 14:46 Arrival at Processing Center (Country code: CN)
2025-04-07 14:45 Arrival at Destination Post (Country: CN)
2025-04-05 12:36 Despatched to overseas (Country code: CN)
2025-04-04 18:49 Item received by SingPost
2025-04-03 17:07 Further processing in progress (PO023)
2025-04-03 15:08 Accepted at Collection Point - Location: POPStop Tanjong Pagar

RC609837588SG
FOR THIS PARCEL, WHY DOES THE RECEIVER NEED TO PICK UP THEMSELVE?
ISN'T IT SUPPOSED TO SEND TO THE RESIDENTIAL ADDRESS?

Hi Cheryl,

The address may not in detail and it couldn't be delivered. The receiver needs to contact China Post to check.

RC609837588SG

How to call outside of China? I've been trying to call +86 10 11183 but it doesn't ring at all

RC609837588SG
Upon checking, the address is accurate. We had sent via mail to the same address before.
Kindly contact the person as the phone number is stated on the envelope.
We are not to be connected to 11183/11185. Unable to call, the line just cut off. I've tried more than 20 times. Still calling but unsuccessful

After calling 11185, China post is not able to find out the reason of delay. It is still atthe local post office waiting to be sent to the residential address.
Kindly assist.
RC609837588SG