Parcel in transit for 12 days

Asked by Karmen | 10/23/2019 5:14:00 PM

LO288418568CN
From tracking my parcel, I can see it has left Beijing, bound for Sydney, Australia. I have not received any updates since 12/10/2019. Is it normal to take that long to get to Australia?
I would appreciate any help. Thank you.

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1 Answer(s)

Daisy | 10/23/2019 6:02:34 PM Reply

Hi Karmen,

It's sent by e-packet. It usually takes about 20-40 days for e-packet to arrive Australia and there will be further update when it's in Australia. Please wait patiently.

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