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Parcel not moved, or updated for 2 weeks

Asked by Simonix | 3/12/2020 7:21:07 AM

EB713319392CN - Last update was 28.02. Not yet left China?! Are there still big delays/backlogs?

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3 Answer(s)

Daisy 3/12/2020 8:03:46 AM

Hi Simonix,

It has been stuck at Guangzhou International center since Feb.28. You'd better contact the seller to give you a solution if ou couldn't receive it in time.

Number: EB713319392CN
Package status: In transit
Country: China -> United Kingdom
2020-02-28 05:56, Guangzhou, leaving the Guangzhou International Center, the next stop , Guangzhou International Center (via transfer)
2020-02-28 00:01, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-02-28 00:01, Guangzhou City, Guangzhou International Center return, Note: Security return
2020-02-27 06:01, Guangzhou, delivered to air transport
2020-02-26 09:58, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-02-26 09:56, Guangzhou, Export Customs/Security Release
2020-02-26 09:18, Guangzhou, sent to export customs/security
2020-02-26 01:44, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-02-25 23:56, Foshan City, leaving the Foshan Delivery Processing Center, the next stop , Guangzhou International Center
2020-02-25 19:59, Foshan City, arriving at Foshan Delivery Processing Center
2020-02-25 19:49, Foshan City, leaving the "Foshan City Shunde Daliang International E-commerce Business Department", the next station "Foshan Delivery Processing Center"
2020-02-25 16:00, Foshan City, Foshan City Shunde Dalianu International E-Commerce Business Department has received
2020-02-18 18:14, Logistics order created

valenme96 3/12/2020 5:59:32 PM

Hello, I have a question about my package (tracking: UT916826487CN)... The last update was on January 5, and it has been 2 months stuck on the same status. Can you tell me what is up with that? Is that normal or should I contact the seller again.

MarindaFourie 3/16/2020 2:10:29 AM

I've posted a package to my daughter in China on the 17th of January. The package number is CN009300529ZA. After it left Durban, there was no update on it. It doesn't look like it has been scanned in China. Do you know how long it will take to get the backlog done?
Kind regards
M Fourie

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