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Parcel over 3 months late and 'expired' on tracking - HELP!

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My parcel has been 3 months and no update. PLEASE can you tell me where it is.

EV971435597CN

3 Answer(s)

Hi ZAKG,

It's not normal for it. It may be delayed or lost. You need to contact the seller to reflect the problem and get a solution from the seller as soon as possible.
Thanks for getting back to me. I have been in touch with the seller everyday for the past 2 months… all I am ever told is “no updates from the supplier” (EMS). Please can you help and chase EMS and find out more?

Thanks so much
Hi Zak,

Sorry, if you don't want to wait for more days, you need to let the seller give you a solution.

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