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Parcel stuck at Guangzhou since 2 April.No update.

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My parcel was sent from Hangzhou in late March 2020. Since 2 April,2020 no update was made , it was lying on Guangzhou's port. And recently, my tracking id also got expired, now what can I do to know where is my parcel and when can I expect it to get updated.
It has been more than 3 months already and I contacted the sender if they have received it back but they told me that it will get delivered once it is sent from Guangzhou.
Please help. URGENT !
TRACKING ID - CP39839027CN

2 Answer(s)

user
Hi AGOBRELE6,

CP39839027CN is not a right tracking number. There is a number missing in the middle.
user
Oh so sorry!
The tracking no was - CP398390270CN

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