Parcel stuck at Guangzhou since 2 April.No update.

Asked by AGOBRELE6 | 7/20/2020 1:41:08 AM

My parcel was sent from Hangzhou in late March 2020. Since 2 April,2020 no update was made , it was lying on Guangzhou's port. And recently, my tracking id also got expired, now what can I do to know where is my parcel and when can I expect it to get updated.
It has been more than 3 months already and I contacted the sender if they have received it back but they told me that it will get delivered once it is sent from Guangzhou.
Please help. URGENT !
TRACKING ID - CP39839027CN

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2 Answer(s)

Daisy 7/20/2020 7:28:13 AM

Hi AGOBRELE6,

CP39839027CN is not a right tracking number. There is a number missing in the middle.

AGOBRELE6 7/20/2020 8:48:58 PM

Oh so sorry!
The tracking no was - CP398390270CN

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