parcel stuck for more than a month.

Asked by akheli ayemi | 5/15/2018 3:52:23 AM

my parcel tracking id is RG813054313CN which is with Guangzhou exchange bureau since 8th of April, 2018. please check and see what is cause of delay for such a long time. thank you

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4 Answer(s)

Daisy 5/15/2018 6:38:31 PM

Hi akheli ayemi,

Don't wait it anymore. You couldn't get it. It couldn't pass the customs check and was on the way back to the sender since 8th of April. You'd better contact the sender to let him know this and send it again or refund you. 6/29/2018 9:06:39 AM

My parcel left .uk 26 April 2018 and has not arrived at the address the number is RU750655040GB

Daisy 6/29/2018 5:17:48 PM

Hi Charleshall,

Sorry, this number couldn't be tracked.

debora 5/14/2020 4:21:12 AM

hi! my package to Italy (tracking number: EB714166018CN ) is stuck at guangzhou, received by sorting center(GuangDongShengGuangZhouShi 51040034) on March 6. on another tracking website it says ‘airline departure’ on march 13, but not on the EMS website.
however, I haven’t had any news in more than two months, the seller just tells me ‘it’s in transit’. I understand there are delays due to coronavirus, but is such a long delay normal? where’s my package? is it lost? will I get it?

thank you very much in advance!

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