Parcel says delivered, however we did not received

Asked by mnm73 | 8/14/2023 12:26:57 PM

Tracking #: AS016775508CN
China post says it delivered order on Aug. 2, 2023, however we did not receive and neither did any of our neighbours. We have contacted seller and they said that according to China post the item was delivered. Can you provide proof of delivery. We have checked our security cameras and no one delivered anything to our home or to our neighbours. I would like to know what happened.
Thank you.

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