Parcel Status

Asked by Amanda Chan | 5/19/2020 7:55:37 AM

Parcel no. LP003803987CN
Hi, my parcel has been MIA since 5th April. Is it lost? I've been told to wait for maximum of 40 days and it is already approaching 40 days and I have no further updates on my parcel since 5th of April.

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3 Answer(s)

Daisy 5/20/2020 5:52:42 AM

Hi Amanda Chan,

It has left China and is in transit to Singapore now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it arrives. Please wait for more days to get update.

Amanda Chan 5/28/2020 6:53:49 AM

I've checked and my shipping has been cancelled. What do I do now? I would like to request for a refund.

Daisy 5/28/2020 8:02:37 AM

Hi Amanda Chan,

It was returned back to the seller and the seller has got it on May 28. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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