Parcel still same place for 27 days

Asked by Zhang Fu | 8/28/2019 4:53:55 AM

Tracking number LO022619229CN to Thailand. It is show 'Item held by export Customs/Security' Can you check for me why is like that.

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5 Answer(s)

Daisy 8/28/2019 6:06:41 PM

Hi,

It was released on August 28:

2019-08-28 18:55
Guangzhou, Import Customs Release

2019-08-02 16:00
Guangzhou, Export Customs/Security Retention Pending Inspection

2019-08-02 02:35
Guangzhou, arriving at Guangzhou International

2019-08-01 23:54
Guangzhou City, leaving the International Express Dongshan Tsing-dong Investment Department, the next stop "Guangzhou International"

2019-08-01 23:43
Guangzhou City, "International Express Dongshan Tsing-dong Department" has received

Zhang Fu 8/29/2019 5:04:09 AM

Tracking number LO022619229CN. I want to know when will arrive in Thailand. Thank you.

Daisy 8/29/2019 9:54:35 PM

LO022619229CN was sent on August 2 and should be in Thailand now. You'd better contact Thailand Post to ask if they could check it for you. China Post doesn't provide tracking information for it after August 2.

Zhang Fu 8/30/2019 12:46:49 AM

LO022619229CN I’ve asked Thailand post but they told me the parcel is in China. I don’t know what should i do?

Daisy 8/30/2019 1:36:53 AM

Contact the seller to give you a solution if this is what you bought from China.

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