parcel stuck at handed over to airline

Asked by dsdv | 10/13/2021 10:38:13 PM

LV253826941CN

what is the matter with my parcel? it did not move a bit since a month, and on top of that, i received things that i ordered after that. so, is it lost?

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I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 10/14/2021 8:51:38 PM Reply

Hi dsdv,

It was handed over to the carrier transport on September 13 and takes about 20-60 days to have update showing it arrives in UK after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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