Parcel stuck in zhengzhou customs.

Asked by Nay | 12/8/2020 8:15:16 AM

My parcel has been stuck in customs waiting for the receiver to pay tax. What will happen to my parcel if the receiver does not pay the tax? My tracking number is RN581158756GB. Also can I have a customer service number please to speak with someone in customs I will be calling from the UK. Thanks

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1 Answer(s)

Daisy | 12/8/2020 11:59:58 PM Reply

Hi Nay,

If the receiver does not pay the tax, it will be returned back later. The customer service number is 12360.

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