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Parcel was never delivered


My parcel is showing delivered in Riverview, NB, Canada. Tracking # AQ425062015CN. I have never received it and Canada Post can not track it. What is the status of my parcel and where is it??

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2 Answer(s)

Hi there,
I placed an order with Sheoun in China in February, and I have been tracking the order since then. The tracking number is AS750093663CN. It says the package was delivered, but it never was. I have camera's on our house so i can see everything that gets delivered. I also checked with our neighbors and nothing was delivered to them by mistake. I have reached out to Sheoun, and they said i need to contact you. are you able to tell me where my package is. thank you,
Hi Cindy Davison,

If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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