Hi Stacy,

According to the tracking information, ZP02101158701 was delivered on May 17. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZP02101158701
Package status: Successfully received (8 days)
2025-05-17 14:24 LA,71055, has been approved to vote [LA,71055]
2025-05-16 20:47 LA,71055 LA,71055,Out for, Delivery Out [LA,71055]
2025-05-16 11:43 LA,71055 LA,71055,Arrived, Destination Transshipment【LA,71055 LA,71055,Arrived】
2025-05-16 02:20 LA,71055 LA,71055,Arrived, Destination Transshipment【LA,71055 LA,71055,Arrived】
2025-05-15 17:11 LA,71055 LA,71055,transit, Destination Transport【LA,71055 LA,71055,transit】
2025-05-15 08:11 ATLANTA GA ATLANTA GA,DIS, Destination Transport【ATLANTA GA ATLANTA GA,DIS】
2025-05-14 22:51 ATLANTA GA ATLANTA GA,DIS, Destination Transport【ATLANTA GA ATLANTA GA,DIS】
2025-05-14 13:49 PHILADELPHIA PHILADELPHIA, trunk line transit
2025-05-14 04:29 PHILADELPHIA PHILADELPHIA, Destination Transport【PHILADELPHIA PHILADELPHIA】
2025-05-13 19:21 PHILADELPHIA PHILADELPHIA, Destination Transport【PHILADELPHIA PHILADELPHIA】
2025-05-12 00:50 Shanghai, departure [Shanghai]
2025-05-11 20:48 Shanghai, export customs clearance is completed [Shanghai]
2025-05-11 17:20 Shanghai, Express delivery arrives at the customs of the origin [Shanghai], waiting for customs clearance
2025-05-09 18:57 Wenzhou, Express delivery departure processing center [Wenzhou]
2025-05-09 17:57 Wenzhou, Express delivery arrival processing center [Wenzhou]
2025-05-09 17:43 Wenzhou City, the email left [Lucheng Business Department directly under Wenzhou International Company] and was sent to [Wenzhou International]
2025-05-09 17:42 Wenzhou City, the email has been sorted at [Lucheng Business Department directly under Wenzhou International Company] and is ready to be sent
2025-05-09 17:10 Wenzhou City, China Post has collected emails