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Please help not sure what tracking means? It says return!

Asked by CindyBrooks | 12/16/2019 6:38:32 AM

Hello my tracking number is UM067490915CN and today it's showing the following message: Guangzhou Exchange Station] Return, None. Does this mean that my package is being returned to sender? I am in the U.S. Please help! Thank you

1 Answer(s)

Daisy 12/22/2019 7:00:36 PM

Hi CindyBrooks,

It's normal now. It left China on Dec. 21 and is en route to the US now. You need to contact the seller to reflect the problem and give you a solution if you couldn't receive it within the promised time.

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