China Post: 86 10 11185 EMS: 86 10 11183

© Copyright 2021

Please help not sure what tracking means? It says return!

Asked by CindyBrooks | 12/16/2019 6:38:32 AM

Hello my tracking number is UM067490915CN and today it's showing the following message: Guangzhou Exchange Station] Return, None. Does this mean that my package is being returned to sender? I am in the U.S. Please help! Thank you

1 Answer(s)

Daisy 12/22/2019 7:00:36 PM

Hi CindyBrooks,

It's normal now. It left China on Dec. 21 and is en route to the US now. You need to contact the seller to reflect the problem and give you a solution if you couldn't receive it within the promised time.

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.