How can I return a product I didn't order

Asked by Trinidad Lopez | 8/20/2020 6:49:32 PM

on 8/18/2020 I received a ring that I never order. The price said $120 I means Dollars or what ?
How can I return the product which visually its very cheap. I never order such thing and I have no information about the sender
Tracking order LY324193944CN I need money back as soon us possible
This is something I have to report to US goverment?

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4 Answer(s)

Ji 8/21/2020 10:07:51 AM

Hello, did you check your bank account to make sure money wasn't deducted?

Daisy 8/22/2020 9:26:54 PM

Hi Trinidad Lopez,

Do you mean you have been charged? Then, you need to report your bank to ask for a charge back. If no, it may be a brushing scam. Then, you don't need to return it back, just keep it.

Sammyccro 8/25/2020 2:47:34 AM

Order 1 x pair of trainer. Received 1 x pair is socks.

Would like to contact the sender????

Daisy 8/26/2020 6:58:00 PM

Hi Sammyccro,

It may be a scam. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

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