Please update my package

Asked by Anh | 6/25/2019 7:57:47 AM

LT798330158CN

This is the tracking. My package has been delayed and stuck in China for 5 days since June 20. Please update at least it was shipped out of China.
Unprofessional postal service makes me feel like I am scammed !

4 Answer(s)

ANH 6/25/2019 9:07:48 AM

Regarding the above, the correct tracking is LL444951898CN

Daisy 6/25/2019 8:13:50 PM

Hi Anh,

When the package left China and on the way to Japan, there is no tracking information for it. There will be further update when it arrives in Japan. Please wait patiently for one more week.

Anh 6/26/2019 8:45:22 AM

Hi Daisy,

What does it mean with the last tracking update?
in English :"
CHINA, GUANGZHOU EMS, Dispatch from outward office of exchange"
In Chinese: "离开广州市 发往KWS(经转)"

For my understanding, it is still stuck in the local post of office in Guangzhou and NOT SHIPPED OUT OF CHINA yet.

That is what I wanted to know.

PLEASE CONFIRM IF IT IS SHIP OUT OF LOCAL POST TO AT LEAST

Daisy 6/26/2019 8:21:11 PM

离开广州市 发往KWS(经转) means left Guangzhou to KWS.

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