Do you have a Chinese friend there to help you post? There are many ways to post. You can call China Post service number 11185 to ask for a pick up at your place or use other express agencies to deliver such as Yuantong Express (service number 95554), Zhongtong Express (95311). They could only speak Chinese, so let a Chinese friend to help you call and ask for the price in advance. You can compare their price and then choose.
I have returned a parcel to company called Zoe Sydney. My Australia Post app shows that the parcel is sitting at Ningbo Post Office, saying it is a taxable item and is awaiting custom clearance. Surely it does not take this long for custom clearance. I have paid the returns free fees on my end as requested by the company, however the company refuses to follow this up. The parcel has been at Ningbo since 19 January. No matter how many emails I sent to the company, they continued to tell me the parcel is in transit. Could you please explain to me how I get over this matter and receive my refund from the company in China?
I sent a package on December 9th 2020 to my son in Ningbo. According to tracking information it has been in Ningbo customs since 22nd December 2020. Can you please advise if there's a problem with the parcel. To date my son has not been phoned to arrange pickup or delivery. Thank you!
Do you have a Chinese friend there to help you post? There are many ways to post. You can call China Post service number 11185 to ask for a pick up at your place or use other express agencies to deliver such as Yuantong Express (service number
95554), Zhongtong Express (95311). They could only speak Chinese, so let a Chinese friend to help you call and ask for the price in advance. You can compare their price and then choose.