China Post: 86 10 11185 EMS: 86 10 11183

Problem with parcel delivery no. EW165054076FR

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Hello, package number: EW165054076FR
has not been delivered. Because of this, I have not been refunded. Can you tell me why? Here is the address where the package should be delivered:
Recipient: Shishi Orange Company
Country: China
Province: Guangdong Province
Address: Room 306, 3rd Floor, Building 6, Lianhe Community, Dagang Road West, Chebei District, Tianhe District, Guangzhou
Tel: +86 18027110688
Postal Code: 510665

1 Answer(s)

user
Hi SAHIN,

The delivery was failed because no such person found at the place. The receiver couldn't get connected as well. So, it's on the way back to Fance now.

Number: EW165054076FR
Package status: Pick up
Country: France -> China
Destination:
2025-10-16 03:35 Plane arriving
2025-10-15 22:30 Airline departure
2025-10-14 16:28 Airlines receive
2025-10-14 14:44 Guangzhou 51040033, handed over to the carrier for transportation
2025-10-14 10:12 Airlines receive
2025-10-13 21:53 Guangzhou 51040034, [Guangzhou International Exchange Bureau] Returned, Note: Returned through security check
2025-10-13 10:34 Guangzhou 51040033, [Guangzhou International Exchange Station] Return
2025-10-12 23:00 Guangzhou 51040034, [Guangzhou International Exchange Bureau] Returned, Note: Returned through security check
2025-10-12 10:38 Guangzhou 51040033, [Guangzhou International Exchange Station] Return
2025-10-11 23:07 Guangzhou 51040034, [Guangzhou International Exchange Bureau] Returned, Note: Returned through security check
2025-10-11 15:39 Guangzhou 51040033, [Guangzhou International Exchange Station] Return
2025-09-29 15:42 Guangzhou 51040034, [Guangzhou Bureau of International Exchange] has been exported directly
2025-09-29 15:41 Guangzhou 51040034, [Guangzhou Bureau of International Exchange] has been exported directly
2025-09-17 14:21 Guangzhou 51000061, the mail has been sorted at [Guangzhou Aviation Center] and is ready to be sent out
2025-09-16 20:35 Guangzhou 51066014, the email left [Investment Department, Huicai Road, East District, Guangzhou] and is being sent to [Guangzhou Aviation Center]
2025-09-16 15:34 Guangzhou 51066014, the mail has been sorted at [Investment Department, Huicai Road, East District, Guangzhou] and is ready to be sent out
2025-09-16 10:28 Guangzhou City 51066014, return and seal, no such person found - unit
2025-09-16 10:28 Guangzhou 51066014, the email arrived at [Investment Department, Huicai Road, East District, Guangzhou]
2025-09-09 12:17 Guangzhou 51066014, the recipient’s detailed address needs to be confirmed. If you have any questions, please call the courier [Tel: 15218833294]. If you have a complaint, please call 11183.
2025-09-09 12:17 Guangzhou 51066014, the recipient’s detailed address needs to be confirmed. If you have any questions, please call the courier [Tel: 15218833294]. If you have a complaint, please call 11183.
2025-09-09 08:03 Guangzhou City 51066014, the mail is being delivered. Please wait patiently, keep the phone open, and be ready to sign for receipt. If you have any questions, please call the courier [Huang Huangsheng, Tel: 15218833294] or the Investment Department [Tel: 020-32238481], and the supervision telephone number is 11183.
2025-09-09 07:37 Guangzhou 51066014, the email arrived at [Investment Department, Huicai Road, East District, Guangzhou]
2025-09-09 05:38 Guangzhou 51000061, the email has left [Guangzhou Aviation Center] and is being sent to the next stop.
2025-09-08 21:14 Guangzhou 51000061, the mail has been sorted at [Guangzhou Aviation Center] and is ready to be sent out
2025-09-08 20:33 Guangzhou 51000061, the mail arrived at [Guangzhou Aviation Center]
2025-09-08 13:22 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-09-08 13:21 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2025-09-06 18:34 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2025-09-05 07:36 Sent to carrier
2025-09-03 19:17 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-09-03 11:47 Arrive at the Overseas Export and Exchange Bureau
2025-09-02 13:43 【FR】Received
Origin:
2025-09-09 12:17 CN, We came by but we were unable to deliver your package to you. It will be sent to your collection point.
2025-09-09 08:03 CN, Your package is on its distribution site. We prepare it for delivery.
2025-09-09 07:26 CN, Your Colissimo is being processed at the local sorting site.
2025-09-08 16:28 CN, Your package is being transported to its country of destination.
2025-09-08 10:47 CN, The import/export formalities for your package have been completed and it continues to be transported.
2025-09-07 10:17 CN, Import/export formalities are in progress on your package.
2025-09-06 18:34 CN, Your package continues its journey to its destination territory.
2025-09-03 19:17 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2025-09-03 11:47 EN, Your package is in transit on our logistics platforms.
2025-09-02 22:10 EN, Your package is in transit on our logistics platforms.
2025-09-02 13:43 EN, Your package has been dropped off at a postal point.
2025-09-02 13:37 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.

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