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Product return to seller

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Hello,
I bought a product from Aliexpress, and tracking sites shows that the product is waiting for the user to pay the taxes. The seller says I need to contact the staff from Aliexpress, because it is not his reponsability, and Aliexpress's staff says I should pay for this tax. So how can I pay this tax? Did someone ever here had a similar issue and can help me please?

Thanks

1 Answer(s)

user
This is the tracking number of the product CA002850328PT

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Hello,
I bought a product from Aliexpress, and tracking sites shows that the product is waiting for the user to pay the taxes. The seller says I need to contact the staff from Aliexpress, because it is not his reponsability, and Aliexpress's staff says I should pay for this tax. So how can I pay this tax? Did someone ever here had a similar issue and can help me please?

Thanks

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