Question about package

Asked by Spider Wick | 9/9/2019 3:26:21 PM

My package says it arrive in my country and returned from import customs but the seller says its lost. Can you tell my how is that possible?

7 Answer(s)

Daisy 9/9/2019 9:38:27 PM

Hi Spider Wick,

What's the tracking number?

Spider Wick 9/10/2019 5:27:43 AM

RV114837525CN This is the tracking number the seller says the parcel is lost but the tracking says it arrived?

Daisy 9/10/2019 6:37:28 AM

Hi Spider Wick,

It's returned back. The seller hasn't got it.

2019-09-02 15:18
GYZONE, Item returned from Customs (import)

2019-09-02 15:15
GYZONE, Held by customs

2019-09-02 15:12
GYZONE, Item presented to import Customs

2019-09-02 09:29
GEORGETOWN A, Arrival at inward office of exchange

2019-08-13 15:10
BEIJING, Departure from outward office of exchange

2019-08-13 14:53
BEIJING, Departure from outward office of exchange

2019-08-11 15:46
BEIJING, Departure from outward office of exchange

2019-08-04 09:17
Posting/Collection

Spider Wick 9/10/2019 6:46:20 AM

Why was it returned?

Daisy 9/10/2019 5:48:50 PM

It couldn't pass the customs check in your country.

Spider Wick 9/10/2019 6:54:16 PM

What was the reason for not able to pass customs and why does the tracking says returned from import customs?

Daisy 9/11/2019 2:27:08 AM

You'd better contact Guyana Post to check detailed reason for returning back.

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