Why you should close down this service?

Asked by FENNETEC | 1/7/2017 6:00:03 AM

I asked you a question about a delay in the delivery of a package that I posted on 15th November 2016. Your reply was that I should call a phone number to find out myself. What then is the point in asking you a question if all you can do is provide a number that I cannot call from Ireland. Your service, and any answer you provide here is useless. Are you able to tell me in one sentence where my package RL612869563IE is and why it does not show a result when I enter it in the tracking form? Can you, in one sentence tell me what is wrong that it is not delivered almost two months later? If that is too hard a question to answer then close this forum because it is a very simple question.

1 Answer(s)

Admin 1/7/2017 6:57:03 PM

Hi FENNETEC,

We don't belong to China Post. We help people to tracking their parcels for free. If there is no update in China Post tracking system, we have no way to solve it. You package was in Xiamen Exchange Bureau since Dec. 20. Not sure why China Post doesn't deliver it to you. You can only call China Post to consult. We can only help you track where it is now.

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