Request for Assistance – Parcel EW171888729FR Stuck in Shenzhen Customs - Q & A

Request for Assistance – Parcel EW171888729FR Stuck in Shenzhen Customs

Asked by Vincent Wahala | 6/24/2026 12:06:21 AM

Hello,

I am contacting you regarding an international parcel that appears to be stuck in Shenzhen, China.

Tracking number: EW171888729FR

According to the tracking information, the parcel was returned by customs and the last update is:

"Shenzhen 51805300 – Export Customs / Retained Pending Inspection"
Date: June 2, 2026

There have been no updates since then, and the parcel has now been inactive for more than 80 days.

Could you please help me determine:

* The current location of the parcel;
* Whether it has been returned to France;
* Whether it is still being held by customs;
* If any additional action or documentation is required from my side.

Thank you very much for your assistance. I would appreciate any information you can provide regarding the status of this shipment.

Kind regards,
Vincent Wahala

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/24/2026 12:26:19 AM Reply

Hi Vincent Wahala,

Your package is being returned. If you have any questions, we suggest you contact La Poste (Colissimo) for more details. They could check if it's in France now.

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