Request for Assistance with Returned Parcel Held for Tax
Asked by Natalia |
0
Dear China Post Customer Service,
I am writing to request assistance with a parcel I sent from Poland to China, which is currently being held in Ningbo City. The tracking number is CP305987765PL.
This parcel is a **return shipment** of a product that turned out to be a scam. It has **no commercial value** and is not intended for resale or import. It appears that the parcel is being delayed due to a request for tax payment.
Please kindly note:
- This is a **non-commercial return**.
- The package should be classified as **"Returned Goods – No Commercial Value."**
I kindly ask for your help in releasing the package from customs without requiring tax payment, as it is a return of a defective item.
If you require any documents or a written declaration from my side, I am happy to provide them.
Thank you for your assistance. I look forward to your reply.
Best regards,
I am writing to request assistance with a parcel I sent from Poland to China, which is currently being held in Ningbo City. The tracking number is CP305987765PL.
This parcel is a **return shipment** of a product that turned out to be a scam. It has **no commercial value** and is not intended for resale or import. It appears that the parcel is being delayed due to a request for tax payment.
Please kindly note:
- This is a **non-commercial return**.
- The package should be classified as **"Returned Goods – No Commercial Value."**
I kindly ask for your help in releasing the package from customs without requiring tax payment, as it is a return of a defective item.
If you require any documents or a written declaration from my side, I am happy to provide them.
Thank you for your assistance. I look forward to your reply.
Best regards,
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1 Answer(s)
It's waiting for the receiver in China to pay tax now. You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' if you are the receiver. If no, you can also help the receiver to pay taxes by clicking '帮他人缴税' to check how much you need to pay the finish payment. They support payment through Alipay, WeChat and bank card.
Number: CP305987765PL
Package status: In transit
Country: Poland -> China
Destination:
2025-05-26 14:28 Ningbo City, waiting for users to pay taxes
2025-05-26 14:20 Ningbo City, waiting for users to pay taxes
2025-05-26 10:31 Ningbo City, emails left [Ningbo International Exchange Bureau] and are being sent to the next station
2025-05-24 14:39 Ningbo City, email arrived at [Ningbo International Exchange Bureau]
2025-05-24 09:00 Ningbo City, the email left [Ningbo City Delivery Department Postal District Center Processing Center] and is being sent to the next station
2025-05-24 07:24 Ningbo City, email arrived [Ningbo City Delivery Department Postal District Center Processing Center]
2025-05-24 03:13 Hangzhou City, the email left [Hangzhou Dajiangdong Package Workshop] and was being sent to the next station
2025-05-24 02:23 Hangzhou City, email arrived [Hangzhou Dajiangdong Package Workshop]
2025-05-22 16:19 Beijing, emails left [Beijing Air Mail International Exchange Station] and are being sent to the next station
2025-05-22 16:18 Beijing, email arrival [Beijing Air Mail International Exchange Station]
2025-05-22 16:12 Beijing, emails left [Beijing International Exchange Bureau] and are being sent to the next station
2025-05-22 13:59 Beijing, Import Exchange Bureau retains
2025-05-14 16:38 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
2025-05-14 14:38 Arrival at the overseas export exchange bureau
2025-05-12 16:30 【PL】Received
Origin:
2025-05-26 14:20 Customs service
2025-05-22 13:59 Arrival at inward office of exchange
2025-05-14 16:38 Warsaw, ul. Łączyna, Departure from Poland
2025-05-13 08:04 In transport
2025-05-12 16:30 Warsaw, ul. Korkowa, Posting/Collection