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Requesting refund


TRACKING APP STATED PACKAGE was delivered successfully. After 29 days still DO NOT HAVE PACKAGE WANT REFUND!!!!

1 Answer(s)

Hi Sharon44,

If you don't get it, you need to contact the seller to reflect the problem and get a solution (refund you or send one again to you) as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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