Requesting refund

Asked by Shaypat44 | 11/10/2022 1:59:18 PM

Tracking app says package successfully delivered. I DO NOT HAVE PACKAGE BEEN 30DAYS WANT REFUND IMMEDIATELY. I WILL NEVER ORDER FROM CHINA POST AGAIN.
[email protected]
828-289-3608

1 Answer(s)

Daisy | 11/11/2022 2:03:55 AM Reply

Hi Shaypat44,

If you don't get it, you need to contact the seller to reflect the problem and get a solution （require the seller to send one again to you or refund you） as soon as possible. Only the seller can require China Post to do a formal trace investigation and give you an explanation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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