Hi Shaypat44,

If you don't get it, you need to contact the seller to reflect the problem and get a solution （require the seller to send one again to you or refund you） as soon as possible. Only the seller can require China Post to do a formal trace investigation and give you an explanation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.