China Post: 86 10 11185 EMS: 86 10 11183

© Copyright 2021

Retained by security reasons

Asked by FilipeOS | 5/15/2020 6:34:06 AM

I've bought something from Gearbest and package was Retained by security reasons, Incorrect Address.
How can I contact the service company?

2020-05-08 20:34
Non-defined location, Retained by security reasons, Incorrect Address
2020-05-06 21:27
Guangzhou, National reception
2020-05-06 15:38
Non-defined location, Acceptance by the Post Services

Track Your Package

3 Answer(s)

Daisy 5/15/2020 7:33:47 AM

Hi FilipeOS,

You can contact China Post directly by calling 11183 (Chinese language).

FilipeOS 5/15/2020 12:48:59 PM

Do it have a website form or email? in english?

Daisy 5/15/2020 9:28:06 PM

Hi FilipeOS,

Sorry, China Post doesn't provide a website form to replay questions or email service. You can let the seller contact China Post in China.

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.