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Retained by security reasons

Asked by FilipeOS | 5/15/2020 6:34:06 AM

I've bought something from Gearbest and package was Retained by security reasons, Incorrect Address.
How can I contact the service company?

2020-05-08 20:34
Non-defined location, Retained by security reasons, Incorrect Address
|
2020-05-06 21:27
Guangzhou, National reception
|
2020-05-06 15:38
Non-defined location, Acceptance by the Post Services

Track Your Package

3 Answer(s)

Daisy 5/15/2020 7:33:47 AM

Hi FilipeOS,

You can contact China Post directly by calling 11183 (Chinese language).

FilipeOS 5/15/2020 12:48:59 PM

Do it have a website form or email? in english?

Daisy 5/15/2020 9:28:06 PM

Hi FilipeOS,

Sorry, China Post doesn't provide a website form to replay questions or email service. You can let the seller contact China Post in China.

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