China Post: 86 10 11185 EMS: 86 10 11183

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Retained by security reasons

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I've bought something from Gearbest and package was Retained by security reasons, Incorrect Address.
How can I contact the service company?

2020-05-08 20:34
Non-defined location, Retained by security reasons, Incorrect Address
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2020-05-06 21:27
Guangzhou, National reception
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2020-05-06 15:38
Non-defined location, Acceptance by the Post Services

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3 Answer(s)

Hi FilipeOS,

You can contact China Post directly by calling 11183 (Chinese language).
Do it have a website form or email? in english?
Hi FilipeOS,

Sorry, China Post doesn't provide a website form to replay questions or email service. You can let the seller contact China Post in China.

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