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I want my package returned because it’s no longer needed and want my money refunded. How do I do this when my package is already in transit? How do I get my package to be returned before it arrives?

2 Answer(s)

user
Hi Gonzo,

If the package has already left China, it couldn't be returned back. You can only return it back after you receive it. If it's still in China, you can contact the seller to stop it.
user
Hello i know shipments are deleyed due to virus but i cant understand if my order has even left china.
Tracking Nr: CP407335217CN

Related Questions

hi, i want to know were is the problem with my package to be returned for the 13 (3 replies)

Trackng number: RB833324187SG
Package status: In transit
2019-11-22 02:24, Beijing, Beijing Post International return, note: security return
2019-11-21 23:15, Beijing, leaving the Beijing Exchange Station, the next stop ,Beijing Post International (via transfer)
2019-11-18 08:16, Beijing, delivered to air transport
2019-11-18 08:16, Beijing, delivered to air transport
2019-11-17 09:22, Beijing, Beijing Post International has been exported directly sealed
2019-11-17 09:22, Beijing, Beijing Post International return, note: security return
2019-11-16 06:47, Beijing, delivered to air transport
2019-11-16 06:47, Beijing, delivered to air transport
2019-11-15 13:21, Beijing, Beijing Post International has been exported directly sealed
2019-11-15 13:21, Beijing, Beijing Post International return, note: security return
2019-11-14 07:06, Beijing, delivered to air transport
2019-11-14 07:06, Beijing, delivered to air transport
2019-11-13 02:57, Beijing, Beijing Post International has been exported directly sealed
2019-11-13 02:57, Beijing, Beijing Post International return, note: security return
2019-11-12 21:30, Beijing, Beijing Exchange Station Return
2019-11-12 09:05, Beijing, delivered to air transport
2019-11-11 13:13, Beijing, Beijing Post International has been exported directly sealed
2019-11-11 13:13, Beijing, Beijing Post International return, note: security return
2019-11-11 02:59, Beijing, Beijing Exchange Station Return
2019-11-10 06:44, Beijing, delivered to air transport
2019-11-10 06:44, Beijing, delivered to air transport
2019-11-09 12:44, Beijing, Beijing Post International has been exported directly sealed
2019-11-09 12:44, Beijing, Beijing Post International return, note: security return
2019-11-09 03:36, Beijing, Beijing Exchange Station Return
2019-11-08 07:23, Beijing, delivered to air transport
2019-11-08 07:23, Beijing, delivered to air transport
2019-11-07 03:31, Beijing, Beijing Post International has been exported directly sealed
2019-11-07 03:31, Beijing, Beijing Post International return, note: security return
2019-11-06 22:58, Beijing, Beijing Exchange Station Return
2019-11-06 07:45, Beijing, delivered to air transport
2019-11-06 07:45, Beijing, delivered to air transport
2019-11-05 12:54, Beijing, Beijing Post International has been exported directly sealed
2019-11-05 12:54, Beijing, Beijing Post International return, note: security return
2019-11-05 01:47, Beijing, Beijing Exchange Station Return
2019-11-04 06:00, Beijing, delivered to air transport
2019-11-03 12:37, Beijing, Beijing Post International has been exported directly sealed
2019-11-03 12:37, Beijing, Beijing Post International return, note: security return
2019-11-03 06:31, Beijing, Beijing Exchange Station Return
2019-11-02 06:26, Beijing, delivered to air transport
2019-11-02 06:26, Beijing, delivered to air transport
2019-11-01 01:28, Beijing, Beijing Post International has been exported directly sealed
2019-11-01 01:28, Beijing, Beijing Post International return, note: security return
2019-10-30 14:33, Beijing, Beijing Exchange Station Return
2019-10-29 07:34, Beijing, delivered to air transport
2019-10-29 07:34, Beijing, delivered to air transport
2019-10-28 12:45, Beijing, Beijing Post International has been exported directly sealed
2019-10-28 12:45, Beijing, Beijing Post International return, note: security return
2019-10-28 03:52, Beijing, Beijing Exchange Station Return
2019-10-27 08:15, Beijing, delivered to air transport
2019-10-27 08:15, Beijing, delivered to air transport
2019-10-26 14:13, Beijing, Beijing Post International has been exported directly sealed
2019-10-26 14:13, Beijing, Beijing Post International return, note: security return
2019-10-26 03:05, Beijing, Beijing Exchange Station Return
2019-10-25 17:13, Beijing, delivered to air transport
2019-10-25 17:13, Beijing, delivered to air transport
2019-10-25 13:25, Beijing, delivered to air transport
2019-10-24 15:46, Beijing, Beijing Post International has been exported directly sealed
2019-10-24 15:46, Beijing, Beijing Post International return, note: security return
2019-10-24 04:00, Beijing, Beijing Exchange Station Return
2019-10-23 08:10, Beijing, delivered to air transport
2019-10-22 19:47, Beijing, arriving at Beijing Exchange Station (via transfer)
2019-10-22 15:38, Beijing, Beijing Post International has been exported directly sealed
2019-10-20 19:05, Beijing, delivered to air transport
2019-10-18 10:58, Singapore, Singapore has exported directly
Origin:
2019-10-21 00:00, Arrival at Processing Center (Country code: CN)
2019-10-21 00:00, Arrival at Destination Post (Country: CN)

Cancel Delivery & Return to Sender (1 reply)

Hi,
I hope all is well.
I have a package with tracking # LY266125094CN by China Post. The package is currently in China. I need the package to be canceled and returned to sender (no one will be accepting the package at the final destination in US). Amazon Seller MOCOHANA is aware and approved cancellation and returning package. Hoping to avoid the package being sent to the US (making return difficult).

Current Status: Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

Thank you for your help!
Liz

Return (8 replies)

I ordered two items. One is fine. The other is the wrong size. Too small. Would like to return and exchange. How do I do this ? Where is the return address?

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