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RT185431678SG return already no update for more than 1 month

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Dear, please please help! My package RT185431678SG return was initiated but stucked for a really long time. Please kindly help

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1 Answer(s)

user
Hi Ann,

It was waiting for the recipient to submit declaration materials to the customs during July but the receipient didn't do that. So, it's on the way back to Singapore now.

Number: RT185431678SG
Package status: Alert
Country: Singapore -> China
Destination:
2024-09-18 09:11 Guangzhou, delivered to the carrier
2024-09-16 18:11 Guangzhou, mail left [Guangzhou International Exchange Bureau], and is being sent to the next stop
2024-09-16 11:03 Guangzhou, export customs/release
2024-09-16 09:43 Guangzhou, delivered to export customs
2024-09-15 13:51 Guangzhou, mail arrived at [Guangzhou International Exchange Bureau]
2024-09-14 17:37 Shenzhen, export customs/release
2024-08-28 13:33 Shenzhen, In transit, shipped out of warehouse
2024-08-27 16:58 Shenzhen, returned
2024-08-19 09:38 Shenzhen, need to submit cargo declaration materials or go through return procedures
2024-07-27 16:19 Shenzhen, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Brokerage], Tel: 0755-26755971
2024-07-27 15:11 Shenzhen, mail left [Shenzhen International Exchange Bureau, Guangdong Province], and is being sent to the next station
2024-07-26 09:35 Shenzhen, mail arrived [Shenzhen International Exchange Bureau, Guangdong Province]
2024-07-26 05:42 Guangzhou, mail left [Guangzhou International Exchange Bureau], and is being sent to the next station
2024-07-26 05:22 Guangzhou, Mail arrived at [Guangzhou International Exchange Bureau]
2024-07-25 12:43 Guangzhou, retained by the import exchange bureau
2024-07-23 12:54 left the overseas export exchange bureau (has not yet arrived at China Post)

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