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RY275517641GB - stock with Customs for 6 month is it normal?

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Hi, I am returning the product to Banggood but it stock for more than 6 months with the last update:
2021-07-10 07:45
GUANGZHOU, Your item is currently with Customs in the destination country RY275517641GB
Can you please advise when you deliver it?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?
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