SAL SHIPPING = TRACK NUMBER CP328454968CN
Asked by VLADIMIR FRANCISCO CORREA DO NASCIMENTO | 10/11/2016 7:29:08 PM
My name is Vladimir and i am from Brazil
My friend in Shenzen sent me this box in 09/14 whose tracking code is CP328454968CN and so far it has not come to Brazil.
Could check if there are any problems with this order?
Thank you very much
8 Answer(s)
VLADIMIR FRANCISCO CORREA DO NASCIMENTO 10/13/2016 9:04:17 PM
Hi friends
Today complete a month that the box was posted and so far there is no information where it is. It usually takes 10 days to get here in Brazil.
Can you tell me where I open a claims process (in china post) for the delay in delivery of this box?
Thank you very much
Vladimir
Admin 10/13/2016 9:10:26 PM
Hi Vladimir,
A month is just the average arrival time for a package from China to Brazil and this is not a promise by China Post. In fact, for any international package, it needs about 7-60 days to reach. China Post will never guarantee the arrival time for a package. If you couldn't get it within two months, call China Post to ask the reason.
VLADIMIR FRANCISCO CORREA DO NASCIMENTO 10/14/2016 3:39:06 AM
ok friends, but what is the website of china post and email?
Thank you very much
Vladimir
SS 10/15/2016 7:29:58 PM
China Post doesn't have website in English version. And they don't accept service on website and through email. They are only available on phone. Phone number 11185 (press 8 for English service).
James 10/19/2016 2:18:49 AM
Hi Vladimir,
It has been in RIO DE JANEIRO now. Latest tracking result:
2016-10-18 13:43
RIO DE JANEIRO / RJ, Forwarded
2016-10-18 13:41
RIO DE JANEIRO / RJ, Object left the International Unit
2016-10-18 11:42
RIO DE JANEIRO / RJ, Forwarded
2016-10-18 09:00
RIO DE JANEIRO / RJ, Forwarded
2016-10-18 08:59
RIO DE JANEIRO / RJ, Received by the Brazil Post
2016-09-21 13:19
CHINA / CN, Forwarded
2016-09-14 21:58
CHINA / CN, Posted
VLADIMIR FRANCISCO CORREA DO NASCIMENTO 10/19/2016 3:46:35 AM
THANK YOU VERY MUCH FRIEND
Administrator 10/22/2016 3:06:30 AM
Hi Vladimir,
Latest tracking shows: 2016-10-20 15:16 -- Rio De Janeiro / RJ, Available for withdrawal in PO Box
It's waiting your to pick it up.
James 10/11/2016 7:58:02 PM
Dear,
Your package hasn't arrived in Brazil yet. It left China on Sep. 24 and still in transit to Brazil now. As the average arrival time for a package from China to Brazil by air is about a month, I think it will be there recently. I'll inform you once it's in your country.