EV921035818CN Need document showing shipping costs

Asked by Ann Whyte | 3/6/2020 7:10:27 AM

Hello,
I need a document that shows the shipping costs for my order (a lamp) from China.
Track Number:
EV921035818CN
The Swiss customs have asked me for the shipping costs even though it was a "free" shipment.
Look forward to receiving your answer.

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How do I track a package from China?

1 Answer(s)

Daisy | 3/6/2020 6:45:05 PM Reply

Hi Ann Whyte,

You need to contact the seller to provide the document to you.

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